Frequently Asked Questions

Payment

What payment methods do you accept? We accept all major credit/debit cards and PayPal.

Shipping

How much is shipping? £5.99 flat rate for all UK orders. How long does delivery take? 2-5 business days after dispatch.

Returns

What is your return policy? 30 days for returns. Items must be unused and in original packaging. Return shipping cost is your responsibility. How long do refunds take? 7-10 business days after we receive your return.

Products

Are these products authentic? Yes, sourced directly from reputable Asian manufacturers. Are products suitable for sensitive skin? Many are. Check product descriptions or contact us for recommendations.

Need More Help?

Email: CustomerCare@AsianSkin.co.uk, Phone: 07902979000